<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0"><channel><title><![CDATA[The HELIOS Report]]></title><description><![CDATA[Executive briefings for leaders in higher ed, workforce development, edtech, faculty development, higher ed marketing, and the nonprofits that support them. Steadiness, clarity, coherence, and optimism.]]></description><link>https://www.heliosreport.com</link><image><url>https://substackcdn.com/image/fetch/$s_!UTQz!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb63f0ea4-d8df-47bc-959b-7235d14cd605_1280x1280.png</url><title>The HELIOS Report</title><link>https://www.heliosreport.com</link></image><generator>Substack</generator><lastBuildDate>Sun, 31 May 2026 11:20:09 GMT</lastBuildDate><atom:link href="https://www.heliosreport.com/feed" rel="self" type="application/rss+xml"/><copyright><![CDATA[Robert McGuire]]></copyright><language><![CDATA[en]]></language><webMaster><![CDATA[heliosreport@substack.com]]></webMaster><itunes:owner><itunes:email><![CDATA[heliosreport@substack.com]]></itunes:email><itunes:name><![CDATA[Robert McGuire]]></itunes:name></itunes:owner><itunes:author><![CDATA[Robert McGuire]]></itunes:author><googleplay:owner><![CDATA[heliosreport@substack.com]]></googleplay:owner><googleplay:email><![CDATA[heliosreport@substack.com]]></googleplay:email><googleplay:author><![CDATA[Robert McGuire]]></googleplay:author><itunes:block><![CDATA[Yes]]></itunes:block><item><title><![CDATA[How Higher Ed Leaders Can Find Value in the Flawed Strategic Planning Genre]]></title><description><![CDATA[We analyzed 45 recent college strategic plans for signals of how higher ed is changing, what is trending, and what the format can and can't do.]]></description><link>https://www.heliosreport.com/p/how-higher-ed-leaders-can-find-value</link><guid isPermaLink="false">https://www.heliosreport.com/p/how-higher-ed-leaders-can-find-value</guid><dc:creator><![CDATA[Robert McGuire]]></dc:creator><pubDate>Mon, 11 May 2026 16:42:44 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/08559d79-6a85-4b35-af66-f1b13f18147c_1456x1048.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Dear Colleagues,</p><p>Many articles have raised questions about the validity or utility of strategic planning in higher ed &#8212; the &#8220;gathering dust on a shelf&#8221; trope is common &#8212; but none that we know of have offered answers to those questions grounded in a detailed look at actual strategic plans. To tackle this question, we assembled and analyzed a large corpus of recent strategic plans to understand more about the current state of higher education. In addition to yielding specific insights about how the sector sees itself and its environment, what it names as priorities, and what innovations are trending, this brought the limitations of the genre into clearer relief.</p><p>For example, in the Interpretation and Findings sections below, we discuss how nearly every institution can name the conditions putting downward pressure on its enrollment and resources and forcing significant operational change, but every plan also assumes a progress narrative in which it will be one of the institutions to grow. And none names what the institution will stop doing or how it will develop the leadership and management capacity necessary for broad operational transformation.</p><p>We follow this close look at a seriously flawed genre with a set of seven questions to get the most out of strategic planning, and we identify implications for leaders at different stages of their strategic planning cycles.</p><p>As always, we appreciate your responses to this report. The best way to reach either of us is through our LinkedIn profiles. If either of us can be helpful to your work at your institution, please be in touch.</p><p>- Ilene and Robert</p><p>The HELIOS Report <em>is a joint project of <a href="https://www.ilenecrawford.com/">Ilene Crawford Consulting</a> and <a href="https://mcguireeditorial.com/">McGuire Editorial &amp; Consulting</a>. It is developed with HELIOS &#8212; Higher Education Leadership Intelligence Orientation System, a proprietary AI-assisted tool that applies a defined set of analytical frameworks and strategic filters to generate usable insights for leaders in higher education, workforce development, and education technology. Learn more, provide feedback, and join the email list for future reports at <a href="http://www.heliosreport.com">www.heliosreport.com</a></em>.</p><div class="file-embed-wrapper" data-component-name="FileToDOM"><div class="file-embed-container-reader"><div class="file-embed-container-top"><image class="file-embed-thumbnail-default" src="https://substackcdn.com/image/fetch/$s_!0Cy0!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack.com%2Fimg%2Fattachment_icon.svg"></image><div class="file-embed-details"><div class="file-embed-details-h1">Get this as a PDF.</div><div class="file-embed-details-h2">253KB &#8729; PDF file</div></div><a class="file-embed-button wide" href="https://www.heliosreport.com/api/v1/file/35808294-055b-4885-b8f7-733121c66bcc.pdf"><span class="file-embed-button-text">Download</span></a></div><a class="file-embed-button narrow" href="https://www.heliosreport.com/api/v1/file/35808294-055b-4885-b8f7-733121c66bcc.pdf"><span class="file-embed-button-text">Download</span></a></div></div><p></p><h2><strong>I. Methodology</strong></h2><p>We collected strategic plans from U.S. colleges and universities that were made available online in the 18-month period between January 1, 2025 and March 31, 2026. We included only institution-wide strategic plans, excluding plans from statewide systems or for individual schools or units within a university. The resulting corpus was 45 documents &#8212; 33 from 2025 and 12 from 2026 &#8212; totaling over 900 pages. The longest is 84 pages and the shortest are two-page summaries. The corpus includes material from multiple community colleges, HBCUs, small liberal arts colleges, private universities, public regional universities, and public flagship universities. We used AI to read and discover themes in this corpus. You can read more about how we use AI as a research assistant at <a href="https://www.heliosreport.com/p/ai-disclosure">https://www.heliosreport.com/p/ai-disclosure</a>.</p><p><strong>Caveat: </strong>We took the &#8220;made public&#8221; date as a proxy for recency. These strategic plans were developed as part of processes beginning as early as 2023, with a typical timeline ranging between 10 and 15 months. As a result, only a few plans directly name emerging issues such as AI, NIL, changes in accreditation, campaigns to suppress diversity, equity, and inclusion, or trending innovations like three-year degrees. This gap between &#8220;recent&#8221; and &#8220;current&#8221; highlights one of the challenges with this genre:<strong> The development and implementation timelines for strategic plans can be a poor fit for the pace of change demanded by the compounding effects of quickly emerging factors.</strong></p><h2><strong>II. Interpretation</strong></h2><p>A broad characterization of this corpus of recent college and university strategic plans is:</p><ol><li><p>realistic diagnosis of the sector,</p></li><li><p>limited details about the specific institution&#8217;s weaknesses or threats,</p></li><li><p>precisely named pillars or goals, and</p></li><li><p>limited details about implementation.</p></li></ol><p>Nearly every institution can name the conditions shaping the higher education sector: enrollment volatility, tighter finances, public skepticism, workforce demands, staffing strain, and the need for more flexible delivery. <strong>Few can detail frankly how their own revenue and budget model is weakening, how their enrollment base is fragile, or how some of their current offerings may not survive. </strong>Nearly every institution converts threats into actionable language: stabilize enrollment, redesign pathways, align resources, sharpen program mix, diversify revenue, strengthen student success. But few outline the operational choices and trade-offs necessary to achieve these priorities.</p><p>This tension appears most clearly around the universal expectation of continued growth rather than contraction. <strong>Every institution in this set characterizes itself as among those that will grow</strong>. Whereas some support that ambition with references to adult learners, pathway design, or online access, many do not name even that much.</p><p>The tension also appears in workload, staffing, and capacity. Plans commonly promise increased student support, operational modernization, new partnerships, stronger communications, better data, and employee well-being. <strong>None say what they will stop doing or where they will get the leadership and management capacity necessary for broad operational transformation.</strong></p><p><strong>In short: Every plan assumes a progress narrative and tends to close off explorations of any irresolvable tensions that may exist.</strong></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.heliosreport.com/?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share The HELIOS Report&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.heliosreport.com/?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share The HELIOS Report</span></a></p><h2><strong>III. Findings</strong></h2><h3><strong>Overview: Institutional conditions</strong></h3><h5><strong>Strategic planning process</strong></h5><p>Most plans describe their development process as a legitimacy exercise with broad consultation, cross-campus participation, surveys, listening sessions, and forums, followed by a committee-led synthesis and leadership approval. A smaller group of plans describes a structured method with SWOT exercises, benchmarking, phased drafting, or formal training in planning methods.</p><h5><strong>Patterns by institution type</strong></h5><p>Public institutions in this sample are more likely to speak directly about structural financial pressure, model strain, pathways, persistence, workforce alignment, and the mechanics of student flow. Private institutions are more likely to write from the standpoint of public story, identity, differentiation, reputation, belonging, purpose, place, and educational meaning. Community colleges are the clearest on barriers to access, transfer, workforce relevance, and completion, but they are less likely to address leadership capacity, strategic marketing, or institutional distinctiveness.</p><h5><strong>Projected futures</strong></h5><p>These plans largely imagine similar futures with a tougher enrollment market, stronger pressure to connect programs to work, rising demand for adult and flexible learning, and more scrutiny of price, value, and student outcomes. They also assume compounding technological disruption and a reshaped demographic landscape. Many further assume that state support, federal support, and inherited financial models will weaken, forcing redesign in delivery, staffing, funding, and student experience.</p><h5><strong>Declining enrollment</strong></h5><p>Most strategic plans respond to enrollment strain with an intent to build enrollment machinery that develops new markets, reaches new learners, expands pathways and modalities, strengthens brand and yield, and improves persistence. They avoid characterizing declining enrollment as a severe institutional danger. That recoding is part of the rhetorical context where boards, accreditors, donors, and prospective students are the audience. The result is a gap between sector conditions and institutional self-description. Reading this corpus alone, the higher education sector looks calmer and less endangered than the enrollment reality.</p><h5><strong>Adaptability</strong></h5><p>Most of the work behind these plans predates factors introduced by the Trump administration and recent phases of AI adoption. That timing makes clear one reason strategic plans have a reputation for getting shelved unread soon after publication: They may feel irrelevant as urgent new conditions emerge. The clearest indicators of revision mechanisms to account for new factors are frequent review cycles, a limited number of priorities, explicit links between priorities and money, diversified enrollment and revenue bets, named lead units, and willingness to revisit the academic portfolio or budget model. In contrast, growth assumptions without a market case, long lists of aspirations, language about shared ownership without decision-making mechanisms, and thin attention to personnel capacity all suggest fragility.</p><h5><strong>Measurement</strong></h5><p>Most plans define success broadly in terms of transformation, belonging, regional impact, mission strength, and institutional distinction. Where precise metrics appear, they are most commonly related to enrollment, retention, graduation, fundraising, web traffic, and rankings. Some conflate activity with success, counting workshops or launched initiatives as proof of student development or institutional renewal.</p><h5><strong>Alignment with accreditation and budgeting</strong></h5><p>It is rare for plans to link both accreditation and budgeting processes to strategic planning. Most plans treat accreditation as a background condition rather than as an opportunity to inform strategy. Roughly one third of plans tie resource allocation to the strategic plan. The remainder treat budget alignment as implicit. In only four plans does accreditation shape metrics, reporting, training, assessment culture, or evidence standards at the same time that budgeting shapes strategy.</p><h3><strong>Organizational capacity</strong></h3><h5><strong>Governance and decision making</strong></h5><p>These plans generally assume institutions can still govern themselves effectively. They do not spend much time on paralysis, veto points, or chronic inability to choose. Shared governance usually appears as a source of legitimacy and participation during planning, but the plans are silent on how shared governance supports or restrains execution. A few plans name an operating system to implement change: lead units, review cycles, dashboards, budget links, reporting expectations, and visible accountability. Most rely on vague language of shared responsibility, broad consultation, and institutional goodwill without showing who will make hard choices when priorities collide.</p><h5><strong>Leadership development</strong></h5><p>Most plans do not treat leadership capacity as a serious institutional design problem. They celebrate leadership but stop short of showing how deans, chairs, supervisors, faculty, and staff will become better at leading people and implementing difficult change. Most institutions still treat leadership development as a byproduct of broad professional development rather than as a strategic asset. The plans referencing leadership development as a priority discuss it in terms of an internal talent pipeline through succession, mentoring, and onboarding.</p><h5><strong>Personnel capacity</strong></h5><p>Almost every individual on the 45 campuses represented in this corpus is expected to significantly change how they work. The plans collectively demand a massive cultural and operational shift from traditional, siloed academic environments to highly coordinated, data-driven organizations. Most plans assign new work to the same five groups: faculty and academic leaders, student-facing support units, enrollment and communications teams, finance and operations teams, and whoever owns data and reporting. A few plans name those actors, attach timelines and metrics, and show where the work of advising redesign, program review, dashboard production, employer partnerships, budget shifts, and cross-unit coordination will be done. Most plans name who gets consulted but stop short of naming who will redesign courses, retrain staff, build systems, or give up lower-priority work. Leaving capacity unnamed assumes faculty, student-facing staff, enrollment teams, and reporting offices will absorb additional labor.</p><h5><strong>Belonging and mental health</strong></h5><p>Belonging and mental health appear in many plans as conditions for student success. Some institutions connect these conditions directly to persistence and degree progress, first-year structures, curriculum, and supports such as cohorts, mentoring, and living-learning communities. That suggests an understanding taking hold across the sector that students do not persist or learn through a purely academic channel. However, this diagnosis has advanced faster than the labor logic needed to carry it out. Few plans say who will build the cohort model, staff the case management, train faculty and advisors, maintain the basic-needs system, and sustain the peer mentoring network.</p><h5><strong>Equity and historically underrepresented students</strong></h5><p>Comparing the plans released in early 2026 with the 2025 set show signs of adapting to a changing political environment. The 2025 plans are more likely to name equity directly and prominently, often alongside racial equity, social justice, DEI, or explicit references to Black, Hispanic, Indigenous, underrepresented, or minority students. The 2026 plans still address many of the same concerns, but more often through access, belonging, support, affordability, and student success. That change suggests a more managerial and less ideological public register and a narrowing of public vocabulary rather than an abandonment of the underlying issues.</p><h5><strong>Disaggregating data</strong></h5><p>Using disaggregated student data is still a rare practice in this corpus. Only a small subset of plans explicitly ties student success goals to subgroup analysis. Most still frame student success in aggregate terms. Community colleges are more likely to describe organizing student success goals around disaggregated data.</p><h5><strong>Adult learners</strong></h5><p>About half the plans mention the adult learner population at all; a smaller subset names it as a strategic priority, and only a handful address the infrastructure needed to serve it: prior learning assessment, flexible scheduling, credit transfer, and degree-completion pathways. Though elsewhere the sector is concerned with stop-outs and some-college-no-degree, that vocabulary does not show up in any of these plans. Where adult learners appear, the strategy is most plausible at the community colleges and regional public universities when it extends existing online, evening, workforce, regional-center, or continuing-education operations. Plans that prioritize significant enrollment growth without referencing adult learners are making a bet they can capture a larger share of the shrinking traditional-age market.</p><h3><strong>Strategic pressures</strong></h3><h5><strong>The &#8220;worth it&#8221; question</strong></h5><p>Declining public confidence in the value of college appears often in the environmental scan portions of strategic plans, but in most cases, the plan names the condition and then moves on. The few direct responses are about storytelling, branding, reputation building, and communicating outcomes. They operate on the theory that the problem lies in public perception that clearer messaging will repair. A smaller group treats the &#8220;worth it&#8221; question as a signal that the institution may need to change what it delivers. Their responses connect questions about the value of a degree to program relevance, workforce alignment, clearer outcomes, or the makeup of the academic portfolio.</p><h5><strong>Marketing and communications</strong></h5><p>Marketing and communications appear in almost every plan in some form, but few treat marketing as a domain requiring strategic clarity about audience, a distinct public argument, named ownership, and measurable outcomes. They show some mix of research, channel logic, metrics, and sharper claims about what the institution wants to be known for. Most plans assume communications will do a lot with little clarity. Others call for stronger reputation, better recruitment, and greater trust without specifying message, budget, or operating logic. Most institutions know they need more attention, but only a minority use strategic plans to show how they will get it or even what they want attention for.</p><h5><strong>Financial stability and changing financial models</strong></h5><p>Financial stability is frequently named as a goal but usually in controlled language that avoids references to financial distress. Institutions use strategic plans to justify change while still projecting clarity and control to boards, donors, accreditors, and prospective students. Most plans talk about sustainability, stewardship, diversified revenue, affordability, efficiency, and responsible resource management. They acknowledge enrollment volatility, cost pressure, and demographic or political headwinds, but they rarely describe those conditions as immediate dangers to their institution. The dominant tone is serious pressure, structural challenge, and planned adaptation. A smaller group acknowledges strain through deficits, hiring freezes, or financial model stress. A small group describes redesigning the financial or budget model itself. About a third prioritize revenue diversification through enrollment growth, philanthropy, auxiliary income, and optimizing the aid strategy.</p><h5><strong>Institutional identity and continuity</strong></h5><p>Every plan holds mission, identity, values, academic rigor, student commitment, and regional or civic purpose steady. Institutions articulate what will remain unchanged by anchoring their futures to immutable cultural identities, historical designations, classical academic models, and established core values. In short, they protect what the institution believes itself to be more than how it is currently organized. Private colleges and HBCUs are usually more explicit about that continuity.</p><h5><strong>Tension between affordability and net tuition revenue</strong></h5><p>Most plans promise affordability without explaining how it will be financed. A smaller set pairs affordability commitments with enrollment growth, net revenue targets, or tuition-dependent logic without fully reconciling the two. Explicit pricing strategy and affordability rhetoric rarely appear together in the same plan.</p><h5><strong>Athletic programs</strong></h5><p>Athletics usually appears in these plans as a supporting asset rather than as a standalone strategic domain on the level of academics, finance, or research. Most plans fold it into broader goals around student belonging, school spirit, community connection, brand activation, donor engagement, events, or facilities. A few give athletics a distinct role in revenue goals or fundraising activity. The plans do not treat athletics as a cost problem, a resource allocation problem, or a significant source of institutional risk. They do not discuss Title IX, gender equity in athletics, or the relationship between athletics spending and academic spending. No plan mentions esports. A few discuss using the rosters of existing athletics programs as an enrollment lever, but this corpus does not support the perception that multiple types of institutions are expanding athletics as a primary answer to enrollment pressure.</p><h3><strong>Strategic responses</strong></h3><h5><strong>Transfer and dual enrollment</strong></h5><p>A large share of the strategic plans treat student movement as a network of routes and handoffs: high school to college, noncredit to credit, two-year to four-year, and undecided student to program pathway. That shift changes the institutional task from recruiting more students to designing reliable routes into, through, and beyond the institution for multiple learner groups. Institutions aim to reduce friction inside the route, connect each stage to the next, and measure whether students actually move through the system rather than merely enter it. Community colleges, followed by public universities, show this more clearly than private colleges.</p><h5><strong>AI</strong></h5><p>Developments in AI inevitably outpace the production of strategic plans in higher ed. Among the 16 plans in this group that reference AI, most refer to either student readiness, where graduates need ethical and practical fluency for an AI-shaped labor market, or to enterprise integration, where leaders use AI to improve advising, support, operations, or analytics. Only a few treat AI as an institution-shaping force that will require new answers to questions about the nature of teaching, learning, and knowledge production. See our March 30, 2026 <em>HELIOS Report</em>, <a href="https://www.heliosreport.com/p/making-sense-of-ai-in-higher-ed-a">Making Sense of AI in Higher Ed: A Leadership Briefing for an Unsettled Field</a>, for an examination at how colleges and universities are thinking about AI more recently.</p><h5><strong>Academic portfolio</strong></h5><p>Across this corpus, the academic portfolio is shifting from an inherited collection of programs to a managed set of offerings expected to show demand, value, flexibility, and strategic fit. Most plans register that pressure, but few say plainly what it will require the institution to stop offering. Plans propose adding certificates, stackable pathways, health and technology programs, applied learning, and online options without saying what becomes smaller, less protected, or less central as a result. Portfolio changes raise questions about capacity and cross-subsidies that are rarely addressed in strategic plans. Program review appears often, but most plans do not address how that may conflict with faculty identity, disciplinary and contractual commitments, and institutional bylaws. A smaller set tries to translate this pressure into mission language by connecting portfolio change to purpose, inquiry, and student direction. See our March 11, 2026 <em>HELIOS Report</em>, <a href="https://www.heliosreport.com/p/holding-academic-integrity-and-performance">Holding Academic Integrity and Performance Accountability in the Same Conversation: Implications for Higher Ed Leaders</a>, where we explore the portfolio orientation at length.</p><h5><strong>Career readiness</strong></h5><p>Many plans reference career readiness, but institutions mean very different things by it. Community colleges and regional publics usually speak bluntly about workforce pipelines, employer demand, economic mobility, and applied learning. Private colleges often soften the category into purpose, professional formation, experiential learning, or lifelong success. Some plans stop treating career readiness as the job of a separate office and connect it to curriculum, advising, partnerships, and credentials. In those cases, the plans announce the redesign of general education, require internships or work-based learning, align programs to labor markets, or translate liberal education into purposeful pathways tied to work.</p><h5><strong>Digital learning</strong></h5><p>Digital learning sits at the edge of strategy in most of this corpus. Plans usually frame it as a way to reach adult learners, open an enrollment channel, improve services and infrastructure, or signal modernization. They rarely treat it as a question of teaching design. A small share treats online or hybrid delivery as part of the institution&#8217;s academic model with consequences for course design, student support, instructional quality, and program mix.</p><h5><strong>Alternatives to the degree</strong></h5><p>Two- and four-year degrees remain the center of institutional strategy. The corpus illustrates a moderate interest in stackable certificates, microcredentials, and prior-learning assessment, but it doesn&#8217;t support a broad &#8220;unbundling&#8221; thesis or indicate a trend to reopen the credit structure of degrees. Newer credentials support access, pathways for adult and transfer learners, workplace-facing extensions of the degree portfolio, or ways to make the existing bachelor&#8217;s degree model more flexible. Only one plan references developing a three-year degree option.</p><div class="captioned-button-wrap" data-attrs="{&quot;url&quot;:&quot;https://www.heliosreport.com/p/how-higher-ed-leaders-can-find-value?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;}" data-component-name="CaptionedButtonToDOM"><div class="preamble"><p class="cta-caption">Thanks for reading The HELIOS Report! This post is public so feel free to share it.</p></div><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.heliosreport.com/p/how-higher-ed-leaders-can-find-value?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.heliosreport.com/p/how-higher-ed-leaders-can-find-value?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p></div><h2><strong>IV. The leadership demand: Making the most of a flawed genre</strong></h2><p>This collection illustrates that strategic planning for colleges and universities is a flawed genre, perhaps especially for this moment. But it is not necessarily a useless genre if it is deployed with care. <strong>Leaders and participants in the strategic planning process must keep in mind what the process is and is not capable of doing.</strong></p><p>The process of strategic planning can serve to educate stakeholders and cultivate an institutional mindset. The finalized strategic plan can create institutional permission, set a common direction, and supply a public rationale for change. <strong>It can give leaders a visible framework for sequencing priorities, budgets, and accountability.</strong> And it can give the &#8220;middle managers&#8221; &#8212; AVPs, deans, department chairs, program directors &#8212; a way to translate broad institutional objectives into specific decisions in their areas of responsibility.</p><p>However, given its external and internal audiences, <strong>strategic planning usually cannot publicize the unvarnished truth about institutional risk, name the hard trade-offs, or show the full labor and political costs of implementation.</strong> Those limitations of the genre mean leaders must work intentionally to ensure strategic planning does not become an empty exercise.</p><p><strong>We offer the following seven questions to help leaders correct for the genre&#8217;s weaknesses. These questions show leaders how to use strategic planning as a decision aid, a coordination tool, and a filter for institutional choice.</strong></p><h3><strong>Seven questions to get value from strategic planning</strong></h3><h5><strong>1. The fit question</strong></h5><p>Does the process fit the institution&#8217;s actual condition? Leaders should ask whether the scope, pace, and timeline of strategic planning align with internal capacity and external pressure. A campus under acute financial, enrollment, or leadership strain may not need a broad aspirational exercise. It may need a narrower planning process tied to a smaller number of urgent choices.</p><h5><strong>2. The integration question</strong></h5><p>Does the plan harness existing institutional processes, or does it sit outside of them? Strategic planning has more value when it is integrated with budgeting, hiring, accreditation, assessment, and program review. It has less value when it creates a separate set of meetings, goals, and reporting that divides limited institutional energy to intentionally manage money, people, and programs.</p><h5><strong>3. The capacity question</strong></h5><p>Does the plan address who will carry the work? Strategic plans regularly assume new effort from faculty, staff, chairs, deans, and operating units without naming the labor or leadership capacity required. A more useful plan makes those assumptions visible. It articulates what employee capacity it presumes, what will stop happening to free up capacity, whether there is an order of operations that builds momentum, and includes an implementation plan that translates broad ambition into actual work.</p><h5><strong>4. The literacy building question</strong></h5><p>Does the process increase stakeholder fluency in the external factors and forces putting pressure on the institution, especially demographics, regulation, and decreasing public trust? Strategic planning has more value when it leaves individuals throughout the institution better able to understand its environment. It should build cross-domain literacy among cabinet members, deans, chairs, directors, and other managers so they can make better decisions as the plan is implemented.</p><h5><strong>5. The institutional mindset question</strong></h5><p>Does the plan encourage leaders who can think beyond their own portfolio and make decisions for institutional sustainability, not just unit preservation?  A strategic planning process has more value when it pushes cabinets, divisions, and departments to consider second- and third-order effects of choices across academic affairs, enrollment, finance, IT, accreditation, facilities, advancement, marketing, and student support. When that mindset is absent, the institution gets a plan full of worthy goals but no discipline for judging how one choice loads pressure onto another part of the institution.</p><h5><strong>6. The forced choice question</strong></h5><p>Does the plan make choices? Every plan adds priorities. Few say what stops getting attention, protection, or funding. A plan is more useful when leaders use the process to force explicit answers about what it adds, what it subtracts, how it justifies a growth scenario, and how trade-offs will be identified and decided.</p><h5><strong>7. The relevance question</strong></h5><p>Does the plan have adaptability and flexibility built into it? How does this strategic plan remain relevant and continue to be read, referred to, and circulated when (not if) conditions change or when (not if) new urgent concerns emerge? Leaders should develop an implementation plan that keeps it alive once attention moves elsewhere: clear owners, review cadence, links to budgeting and personnel decisions, an order of operations, and visible points where progress or failure will be assessed.</p><h2><strong>V. Implications by period in the strategic planning cycle</strong></h2><h5><strong>End of a current plan</strong></h5><p>Institutions nearing the end of a current strategic plan should resist the urge to move immediately into new language and new pillars. This period calls for an honest audit. Were existing accreditation, budgeting, and program review processes harnessed to the strategic plan, or were processes run in parallel? Which goals changed behavior, budget decisions, and operating routines? Which goals produced more visible activity than change? Which assumptions about enrollment, pricing, staffing, demand, or student support proved wrong? A campus that skips that reckoning and moves straight into a new planning process usually carries old evasions into a new document.</p><h5><strong>Beginning discovery</strong></h5><p>Institutions beginning discovery need to use the process to educate the campus about the institution&#8217;s real condition without pretending that a public strategic plan can tell the unvarnished truth. That requires tighter alignment between strategic planning, budgeting, accreditation, and assessment. When those processes run on separate tracks, planning consumes attention without gaining much operating force.</p><h5><strong>Presidential transition</strong></h5><p>A new president often wants a new strategic planning process, and boards often welcome that as a visible reset. That can be useful, but it can also erase necessary continuity. The better question is not whether a new leader should have a new plan. It is which commitments need to survive leadership change and which assumptions should be reopened. A transition period should clarify what is stable enough to carry forward and what is unsettled enough to require a new institutional bet.</p><h5><strong>Early implementation</strong></h5><p>Institutions that have just launched a new strategic plan should focus less on communication and more on machinery. The first year after adoption usually determines whether the plan becomes a working filter or a ceremonial artifact. Leaders need named owners, review cadence, budget links, decision rights, and a smaller number of active priorities than the published plan may suggest. Without that discipline, the institution will praise the plan publicly and then return to inherited routines.</p><h5><strong>Mid-cycle disruption</strong></h5><p>Institutions hit by major challenges in the middle of a strategic planning cycle need permission to change course. A strategic plan should function as a compass and a filter, not as a script that leaders defend after conditions have significantly changed. The institutions most likely to benefit from planning are not the ones with the most polished documents. They are the ones that use each point in the cycle to force clearer choices, sharper sequencing, and a more realistic calibration between ambition, capacity, and resources.</p><p></p><p style="text-align: center;"><strong>Can we help?</strong></p><p><em>Ilene Crawford works directly with presidents, cabinets, provosts, and their teams navigating the same coordination problems this report describes. Connect with her via her <a href="https://www.ilenecrawford.com/">website</a> or <a href="https://www.linkedin.com/in/ilene-crawford-phd-27529970/">LinkedIn</a>.</em></p><p><em>Robert McGuire develops briefings, trend reports, and playbooks that translate sector signals into actionable insights for universities, nonprofits, and edtech companies. Connect with him via his <a href="https://mcguireeditorial.com/">website</a> or <a href="https://www.linkedin.com/in/robertwmcguire/">LinkedIn</a>.</em></p><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://www.heliosreport.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Thanks for reading The HELIOS Report! Subscribe for free to receive new reports as soon as we finish them.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div><p></p>]]></content:encoded></item><item><title><![CDATA[Making Sense of AI in Higher Ed: A Leadership Briefing for an Unsettled Field | The HELIOS Report, March 30, 2026]]></title><description><![CDATA[A practical frame for AI decisions at every level of the institution, built from analysis of recent surveys of presidents, faculty, staff, and students.]]></description><link>https://www.heliosreport.com/p/making-sense-of-ai-in-higher-ed-a</link><guid isPermaLink="false">https://www.heliosreport.com/p/making-sense-of-ai-in-higher-ed-a</guid><dc:creator><![CDATA[Robert McGuire]]></dc:creator><pubDate>Mon, 30 Mar 2026 15:05:49 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/5620ae7f-605d-42c2-8e20-e8737003ebb1_1456x1048.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Dear Colleagues,</p><p>This edition of The HELIOS Report takes up an issue readers may be feeling increasing urgency about &#8212; the rapid growth and influence of AI in higher education. You no doubt have many dozens of playbooks, handbooks, checklists, case studies, and argumentative articles filling your inbox on the many questions AI raises about ethical use, academic integrity, equity, institutional transformation, and workforce development.</p><p>To help readers of The HELIOS Report reset on this expansive topic, we selected a range of recent surveys of multiple stakeholders with an eye toward identifying common themes that establish what conditions currently exist at many institutions. The surveys we discuss below present a sector in motion but not yet in command.</p><p>This executive briefing addresses that gap between awareness and coordinated response. Following a discussion of the cross-cutting themes and implications of the surveys we look at, we argue that individual colleges and universities need a productive near-term methodology for acting in conditions of uncertainty. We propose a set of four diagnostic questions that give campuses a disciplined way to move forward and make decisions. Each question works for either broad strategic conversations or isolated tactical decisions without requiring perfect information to be useful.</p><p>We hope this report will help you better understand the situation at your institution and identify what information and ways of thinking you need to move conversations forward productively. We expect this to be the first of several HELIOS Reports on AI, especially as higher education experiences the addition of agentic AI on top of generative AI. This edition tries to give leaders a reasonable way to channel the flood of information and questions they are encountering.</p><p>We welcome any feedback you have about this report and look forward to hearing if it is useful to you and your colleagues.</p><p>- Ilene and Robert</p><div class="file-embed-wrapper" data-component-name="FileToDOM"><div class="file-embed-container-reader"><div class="file-embed-container-top"><image class="file-embed-thumbnail-default" src="https://substackcdn.com/image/fetch/$s_!0Cy0!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack.com%2Fimg%2Fattachment_icon.svg"></image><div class="file-embed-details"><div class="file-embed-details-h1">Download and share a PDF version</div><div class="file-embed-details-h2">659KB &#8729; PDF file</div></div><a class="file-embed-button wide" href="https://www.heliosreport.com/api/v1/file/ffba034e-b808-4eae-9ae2-d116a55270c5.pdf"><span class="file-embed-button-text">Download</span></a></div><a class="file-embed-button narrow" href="https://www.heliosreport.com/api/v1/file/ffba034e-b808-4eae-9ae2-d116a55270c5.pdf"><span class="file-embed-button-text">Download</span></a></div></div><p></p><h2><strong>I. Recent surveys on generative AI in higher ed</strong></h2><h5><strong>Presidents</strong></h5><p>The <a href="https://www.insidehighered.com/reports/2026/03/09/2026-survey-college-and-university-presidents">2026 Survey of College and University Presidents</a> from <em>Inside Higher Ed</em> (March 10, 2026) collects 430 responses from U.S. presidents across public, private nonprofit, and for-profit institutions. While the survey is not primarily about AI (it covers financial stability, enrollment trends, political pressures, campus culture, student well-being, and technology), <strong>it presents a sector lacking adept responses to the challenges of AI</strong>.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!i8ub!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fada143ec-8a25-4ce9-b9d5-22aca3488518_1032x481.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!i8ub!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fada143ec-8a25-4ce9-b9d5-22aca3488518_1032x481.jpeg 424w, https://substackcdn.com/image/fetch/$s_!i8ub!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fada143ec-8a25-4ce9-b9d5-22aca3488518_1032x481.jpeg 848w, https://substackcdn.com/image/fetch/$s_!i8ub!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fada143ec-8a25-4ce9-b9d5-22aca3488518_1032x481.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!i8ub!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fada143ec-8a25-4ce9-b9d5-22aca3488518_1032x481.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!i8ub!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fada143ec-8a25-4ce9-b9d5-22aca3488518_1032x481.jpeg" width="728" height="339.31007751937983" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/ada143ec-8a25-4ce9-b9d5-22aca3488518_1032x481.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:false,&quot;imageSize&quot;:&quot;normal&quot;,&quot;height&quot;:481,&quot;width&quot;:1032,&quot;resizeWidth&quot;:728,&quot;bytes&quot;:null,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:null,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:null,&quot;isProcessing&quot;:false,&quot;align&quot;:&quot;center&quot;,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!i8ub!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fada143ec-8a25-4ce9-b9d5-22aca3488518_1032x481.jpeg 424w, https://substackcdn.com/image/fetch/$s_!i8ub!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fada143ec-8a25-4ce9-b9d5-22aca3488518_1032x481.jpeg 848w, https://substackcdn.com/image/fetch/$s_!i8ub!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fada143ec-8a25-4ce9-b9d5-22aca3488518_1032x481.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!i8ub!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fada143ec-8a25-4ce9-b9d5-22aca3488518_1032x481.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><blockquote><p><em>Source: <a href="https://www.insidehighered.com/reports/2026/03/09/2026-survey-college-and-university-presidents">2026 Survey of College and University Presidents</a>, </em>Inside Higher Ed</p></blockquote><h5><strong>Faculty</strong></h5><p><a href="https://www.aacu.org/research/the-ai-challenge">The AI Challenge: How College Faculty Assess the Present and Future of Higher Education in the Age of AI</a> from American Association of Colleges and Universities and Elon University (January 21, 2026) reports on a survey of 1,057 U.S. college faculty to assess how they perceive AI&#8217;s impact. Faculty view generative AI as a net risk to student learning and institutional integrity, despite acknowledging limited instructional benefits. <strong>The report frames AI as a systemic pressure on teaching, assessment, credentialing, and the definition of learning</strong>.</p><p><a href="https://research.collegeboard.org/media/pdf/ai-research-brief-3-vf.pdf">College Faculty Perceptions of Generative Artificial Intelligence in Higher Education</a>, from College Board (February 25, 2026) reports widespread high levels of concern about the effects of AI on critical thinking, academic integrity, and student independence. Most faculty report using AI in their own work, though in limited ways. <strong>Policies and instructional approaches vary widely, and most faculty report low confidence in managing AI use</strong>.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!r97b!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F37f163b8-4b4b-4076-be85-e7866b61d853_916x673.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!r97b!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F37f163b8-4b4b-4076-be85-e7866b61d853_916x673.jpeg 424w, https://substackcdn.com/image/fetch/$s_!r97b!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F37f163b8-4b4b-4076-be85-e7866b61d853_916x673.jpeg 848w, https://substackcdn.com/image/fetch/$s_!r97b!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F37f163b8-4b4b-4076-be85-e7866b61d853_916x673.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!r97b!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F37f163b8-4b4b-4076-be85-e7866b61d853_916x673.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!r97b!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F37f163b8-4b4b-4076-be85-e7866b61d853_916x673.jpeg" width="916" height="673" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/37f163b8-4b4b-4076-be85-e7866b61d853_916x673.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:673,&quot;width&quot;:916,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:null,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:null,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:null,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!r97b!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F37f163b8-4b4b-4076-be85-e7866b61d853_916x673.jpeg 424w, https://substackcdn.com/image/fetch/$s_!r97b!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F37f163b8-4b4b-4076-be85-e7866b61d853_916x673.jpeg 848w, https://substackcdn.com/image/fetch/$s_!r97b!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F37f163b8-4b4b-4076-be85-e7866b61d853_916x673.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!r97b!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F37f163b8-4b4b-4076-be85-e7866b61d853_916x673.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><blockquote><p><em>Source: <a href="https://research.collegeboard.org/media/pdf/ai-research-brief-3-vf.pdf">College Faculty Perceptions of Generative Artificial Intelligence in Higher Education</a>, College Board</em></p></blockquote><h5><strong>Operational administration and staff</strong></h5><p><a href="https://lp.ellucian.com/ai-industry-report.html">AI in Higher Education: From Widespread Adoption to Strategic Integration</a> (March 4, 2026) is the third annual report from the edtech vendor Ellucian. It draws on survey responses across roles including executive leadership, academic affairs, IT, and operations. The report details role-specific adoption, operational use cases, and the need for training, governance, and data infrastructure to support responsible implementation. <strong>It describes a sector where AI use among administrators has reached saturation and which is transitioning to institutional adoption and integration</strong>. It finds AI use concentrates in chatbots in financial aid, IT, and enrollment functions.</p><p><a href="https://www.educause.edu/research/2026/the-impact-of-ai-on-work-in-higher-education">The Impact of AI on Work in Higher Education</a> from EDUCAUSE (January 12, 2026) explores how faculty and staff are using AI and how institutions are responding. It finds that <strong>AI adoption is already widespread, largely informal, and outpacing institutional strategy</strong>. It documents institutional responses such as upskilling and emerging risks around governance, workload, and ROI.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!ZKJg!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fed3ac29c-7ad4-4db0-9006-e0cecfe9fbdc_1498x1006.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!ZKJg!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fed3ac29c-7ad4-4db0-9006-e0cecfe9fbdc_1498x1006.jpeg 424w, https://substackcdn.com/image/fetch/$s_!ZKJg!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fed3ac29c-7ad4-4db0-9006-e0cecfe9fbdc_1498x1006.jpeg 848w, https://substackcdn.com/image/fetch/$s_!ZKJg!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fed3ac29c-7ad4-4db0-9006-e0cecfe9fbdc_1498x1006.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!ZKJg!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fed3ac29c-7ad4-4db0-9006-e0cecfe9fbdc_1498x1006.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!ZKJg!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fed3ac29c-7ad4-4db0-9006-e0cecfe9fbdc_1498x1006.jpeg" width="1456" height="978" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/ed3ac29c-7ad4-4db0-9006-e0cecfe9fbdc_1498x1006.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:978,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:null,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:null,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:null,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!ZKJg!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fed3ac29c-7ad4-4db0-9006-e0cecfe9fbdc_1498x1006.jpeg 424w, https://substackcdn.com/image/fetch/$s_!ZKJg!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fed3ac29c-7ad4-4db0-9006-e0cecfe9fbdc_1498x1006.jpeg 848w, https://substackcdn.com/image/fetch/$s_!ZKJg!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fed3ac29c-7ad4-4db0-9006-e0cecfe9fbdc_1498x1006.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!ZKJg!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fed3ac29c-7ad4-4db0-9006-e0cecfe9fbdc_1498x1006.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p><em>Source: <a href="https://www.educause.edu/research/2026/the-impact-of-ai-on-work-in-higher-education">The Impact of AI on Work in Higher Education</a>, EDUCAUSE</em></p><h5><strong>High school students, parents, teachers, and administrators</strong></h5><p><a href="https://www.pewresearch.org/internet/2026/02/24/how-teens-use-and-view-ai/">How Teens Use and View AI</a> from the Pew Research Center (February 24, 2026) reports on a survey of U.S. teenagers examining their awareness, access, and use of generative AI tools. It shows <strong>AI use among teens is already widespread, though unevenly distributed, with significant implications for learning behaviors, academic integrity, and digital literacy development</strong>.</p><p>We also incorporated into our analysis a pair of reports from College Board on surveys administered in 2024 and 2025, including large samples of high school students, parents, AP teachers, principals, and school or district administrators: <a href="https://research.collegeboard.org/media/pdf/ai-research-brief-1_vf.pdf">U.S. High School Students&#8217; Use of Generative Artificial Intelligence: New Evidence from High School Students, Parents, and Educators</a> (October 2025) and <a href="https://research.collegeboard.org/media/pdf/ai-research-brief-2-vf.pdf">Variation in High School Student, Parent, and Teacher Attitudes Toward the Use of Generative Artificial Intelligence</a> (December 11, 2025). Three themes emerge from the reports. First, student use is widespread and increasing, with most students reporting at least occasional use for schoolwork. Second, parents and administrators are broadly supportive of students learning to use AI, while teachers and school leaders express concern about academic integrity, skill development, and preparedness. Third, school and district policies vary substantially in access, rules, and delegation of authority to teachers or departments. The reports describe <strong>high school environments where adoption is moving quickly, adult stakeholders recognize both opportunity and risk, and formal policy and instructional practice remain unsettled</strong>.</p><h5><strong>College students</strong></h5><p>Recent surveys of college students are harder to find at present. <a href="https://www.insidehighered.com/news/students/academics/2025/08/29/survey-college-students-views-ai">How AI Is Changing&#8212;Not &#8216;Killing&#8217;&#8212;College</a> (August 29, 2025) reports on <em>Inside Higher Ed</em>&#8217;s July 2025 Student Voice survey of 1,047 students. It finds AI is widely used and reshaping learning behaviors but it has not reduced the perceived value of college. <strong>Students report mixed effects on critical thinking and call for institutional guidance focused on ethical use rather than enforcement</strong>. We supplemented our analysis below with two older sources: 1.) <a href="https://www.everylearnereverywhere.org/resources/student-research-into-how-students-and-faculty-use-ai/">Student Research Into How Students and Faculty Use AI</a> published in January 2026 by Every Learner Everywhere (which Robert wrote). It reports on work done by student interns in the 2024-25 academic year to survey their peers and faculty. At that early date AI was normalized for many students, and a key finding is that many students were thinking critically about the influence of AI on their academic development. 2.) <a href="https://tytonpartners.com/time-for-class-2025/">Time for Class 2025: Empowering Educators, Engaging Students, Tyton Partners</a> from Tyton Partners (June 11, 2025) surveyed current college students, along with administrators and instructors on a range of issues. Its core finding is that <strong>regarding most digital learning in higher ed including AI, policy clarity and data integration lag behind implementation</strong>.</p><h2><strong>II. Cross-survey patterns</strong></h2><ol><li><p>AI is nearing universal use by high school and college students. They are building their own norms in the absence of institutional norms. They use AI pragmatically to complete tasks. Their AI use is concentrated in research and writing workflows.</p></li><li><p>Faculty engagement is high but individualized and highly varied. They are adapting course by course, not through coordinated academic program planning. Faculty are experiencing and grappling with a disruption to how learning is defined and assessed.</p></li><li><p>Adoption in administrative or operations functions is ahead of academic uses. Operational integration is moving faster than institutional decision making. Staff in advising, enrollment, marketing, and IT report efficiency gains and clearer use cases.</p></li><li><p>Leadership awareness exists but has not translated into coordinated strategy. Ethical and pedagogical norms are being set informally by users, not institutions. Institutions and their leaders describe themselves as &#8220;not ready.&#8221; However, individual users behave as if systems and procedures for incorporating AI are already in place.</p></li></ol><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.heliosreport.com/?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share The HELIOS Report&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.heliosreport.com/?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share The HELIOS Report</span></a></p><h2><strong>III. Interpretations</strong></h2><h3><strong>The institutional condition</strong></h3><p><strong>AI magnifies existing institutional strengths and weaknesses</strong>. This applies to organizational capacity, not institutional size.  AI pressures will compound the advantages of strong hiring practices and IT infrastructure. Conversely, AI pressures will compound operational gaps and procedural dysfunction. A small institution with strong culture and clear decision rights can punch above its weight; a larger institution with diffuse authority and weak processes will find AI sharpens fault lines leadership has deferred addressing.</p><p><strong>AI adoption is outpacing institutional understanding</strong>. The surveys summarized above describe a field with inconsistent norms and organizational response. Large numbers of students, faculty, staff, and leaders are using AI in real academic and operational settings, but shared sense making has not kept pace. Campuses are operating with inconsistent expectations and unresolved questions about what requires protection, what can change, and who decides. That gap challenges decision structures, role definition, and professional identity. Some students and personnel will experience this as deeply destabilizing. This is a social transition as much as a technology transition.</p><p><strong>AI adoption is jagged</strong>. Different parts of the institution are trying to solve different problems at different speeds. The surveys suggest the uneven pace results less from a lack of awareness and more from a lack of institutional mindset: a shared sense of how to make decisions related to AI that are mission aligned and that account for second- and third-order effects across the organization.</p><p><strong>Institutions already have significant new technology risk exposure</strong>. Tools are in place that institutions did not choose, train for, or standardize. Few institutions are measuring ROI or improvements in learning. Selecting and implementing tools effectively requires data infrastructure, controls, and staff capacity that are not yet in place. Risk may be greatest in areas overlooked in the dominant conversations, such as financial aid offices that handle sensitive data and make high-stakes decisions.</p><h3><strong>Teaching and learning</strong></h3><p><strong>Faculty concerns are broader and deeper than integrity alone</strong>. Faculty feel AI exposes how many current instructional and assessment practices reward output rather than learning. It raises theory-of-learning questions as much as classroom management questions. Respondents in the surveys anticipate significant change in how students complete academic work, how faculty evaluate that work, and how institutions signal the value of a degree. Some faculty see this disruption as an opportunity to clarify principles and to sharpen course design and teaching practices. Many feel an urgent requirement to communicate expectations about knowledge, judgment, and responsible use. They are looking to their institutions to provide faculty development for course redesign and to develop critical AI literacy.</p><p><strong>Students are not necessarily naive users of AI</strong>. The surveys show students recognize the risks of AI to their academic development, and they make active, situational decisions about how to use it. They tend to position AI as support rather than replacement. They describe using AI for drafting, brainstorming, editing, and research support. Many students express concern that AI will become a shortcut that limits their critical thinking or developing their own perspectives and voices. That does not mean, however, that students have stable frameworks for AI use or that their caution reliably shapes their behavior. Under pressure or when expectations are unclear, students default to what helps them efficiently complete graded assignments. Educators have an opportunity to convert student awareness and inquiry into productive academic norms.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!xQeD!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb4e2c4dd-2f8d-4263-9e64-4a96ef8f486e_733x857.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!xQeD!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb4e2c4dd-2f8d-4263-9e64-4a96ef8f486e_733x857.jpeg 424w, https://substackcdn.com/image/fetch/$s_!xQeD!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb4e2c4dd-2f8d-4263-9e64-4a96ef8f486e_733x857.jpeg 848w, https://substackcdn.com/image/fetch/$s_!xQeD!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb4e2c4dd-2f8d-4263-9e64-4a96ef8f486e_733x857.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!xQeD!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb4e2c4dd-2f8d-4263-9e64-4a96ef8f486e_733x857.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!xQeD!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb4e2c4dd-2f8d-4263-9e64-4a96ef8f486e_733x857.jpeg" width="733" height="857" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/b4e2c4dd-2f8d-4263-9e64-4a96ef8f486e_733x857.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:857,&quot;width&quot;:733,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:null,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:null,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:null,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!xQeD!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb4e2c4dd-2f8d-4263-9e64-4a96ef8f486e_733x857.jpeg 424w, https://substackcdn.com/image/fetch/$s_!xQeD!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb4e2c4dd-2f8d-4263-9e64-4a96ef8f486e_733x857.jpeg 848w, https://substackcdn.com/image/fetch/$s_!xQeD!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb4e2c4dd-2f8d-4263-9e64-4a96ef8f486e_733x857.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!xQeD!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb4e2c4dd-2f8d-4263-9e64-4a96ef8f486e_733x857.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p><em>Source: <a href="https://www.insidehighered.com/news/students/academics/2025/08/29/survey-college-students-views-ai">How AI Is Changing&#8212;Not &#8216;Killing&#8217;&#8212;College</a>, </em>Inside Higher Ed</p><p><strong>AI will amplify equity gaps</strong>. Though many students are experienced with AI, they are not a monolith. The reports above, including those on surveys of both current and prospective college students, show they will arrive in and progress through college with varied AI experiences. Those differences will run along multiple axes: socioeconomic background, access to premium versions of AI tools, disciplinary practices, and prior instruction. Students are developing varying belief systems about authorship, effort, and learning. Assumptions that all students are tech savvy flattens a population whose preparation will differ significantly by background and context. Equity demands that advising, course design, and academic expectations account for a range of experiences and readiness.</p><h3><strong>In short &#8212; Individual actors are not waiting for consensus</strong></h3><p>AI summons existential conversations about purpose, pedagogy, and institutional identity. Those conversations are necessary, but campuses cannot wait for a philosophical consensus before acting. The work requires parallel tracks: making space for deeper questions while acknowledging that AI will keep imposing its influence without regard to a community&#8217;s timeline for discussions. Leaders who hope to settle every foundational question before moving forward will find the environment has moved without them.</p><h2><strong>IV. Implications by stakeholder group</strong></h2><p><strong>President and cabinet</strong>. Only 55 percent of presidents in the <em>Inside Higher Ed</em> survey say their institution is responding appropriately to AI. The cabinet needs to determine who has authority to set AI standards in academic contexts and operational contexts and where those two domains require coordination before they collide. The four questions in Section V of this report offer a shared orientation that can cross those lines. Cabinet members who adopt them as a common frame give the institution something more durable than a policy: a consistent way to evaluate individual decisions before the policy catches up.</p><p><strong>Provost, deans, and academic program design</strong>. The AAC&amp;U/Elon University and College Board surveys describe faculty experiencing a disruption to what counts as student work, what assessment measures, and whether current course designs reward output or development. Faculty redesigning courses without institutional support will do so inconsistently. Academic affairs leadership needs a guiding framework to build structured faculty development that is coherent across departments.</p><p><strong>Institutional research, analytics, and the registrar</strong>. A notable absence in the surveys reviewed above is institutions measuring what AI actually changes in learning outcomes, retention, or academic performance. Data is not informing decisions about AI policy and tool adoption. IR and the registrar&#8217;s office have a shared interest in defining what consistent, AI-aware academic standards look like before variation hardens into inconsistency that is difficult to audit.</p><p><strong>Advising and career services</strong>. The Pew Research Center and College Board surveys show that incoming students will arrive with sharply different AI experiences shaped by prior instruction, family resources, and school policies. Students who used AI extensively in high school with no instructional scaffolding and students who had thoughtful guidance present different challenges for academic integration. Meanwhile, employers are developing their own AI expectations, and students need help understanding which uses of AI in professional settings signal competence. Advising and career services need clear institutional positions to communicate, and they need faculty and academic affairs engaged in developing those positions with them.</p><p><strong>Health, counseling, and cultural programming</strong>. Students experiencing financial stress, mental health challenges, or identity-related marginalization may reach for AI as a substitute for support they cannot easily access, or they may encounter AI-assisted services that handle their cases without the relational attention those cases require. Health, counseling, and cultural programming staff are often the first to see when institutional processes fail students. They should be included in any campus AI task force, because their vantage point identifies equity risks not visible from elsewhere.</p><p><strong>Finance, budget, and IT leadership</strong>. The Ellucian report describes AI use in financial aid, enrollment, and IT as already at saturation among administrative staff. CFOs and CTOs need to know whether those tools were selected through any institutional process, whether they involve student data, and what the liability exposure is if performance or privacy problems emerge. AI tools adopted through deliberate institutional process carry implementation and training costs that need to show up in budget planning.</p><p><strong>Faculty development</strong>. Centers for teaching and learning are positioned to convert individual effort into institutional knowledge if they are clear about what they are trying to accomplish. A center that builds workshops, peer learning communities, and redesign consultations around a limited set of questions like those in Section V gives faculty a common language without demanding consensus on contested pedagogical questions. The goal is shared vocabulary and deliberate reflection across departments that are currently operating in isolation.</p><p><strong>&#8220;Middle management.&#8221;</strong> Leaders in department chair, program director, and dean roles are being asked to make AI-related decisions without shared frameworks, consistent information, or organizational cover for uncertainty. Leadership development for this crucial &#8220;interpretation&#8221; layer of the institution should prioritize four capabilities: holding institutional uncertainty openly; maintaining space for human judgment; adopting an institutional mindset; and gaining the financial, regulatory, and cross-functional literacy to evaluate AI use cases against mission and constraints.</p><p><strong>Marketing and communications. </strong>The surveys offer something more useful than narratives of alarm about academic integrity: evidence that students, faculty, and leaders all care about learning, that the field has not surrendered its educational commitments, that meaningful questions remain genuinely open, and that creative scholars are engaging students in exciting new intellectual projects presented by AI. Institutions should acknowledge the disruption while articulating principled, mission-grounded frameworks for navigating it.</p><p><strong>Workforce and L&amp;D partners</strong>. Employer partners and workforce development organizations share the equity exposure the surveys describe. Students exiting workforce programs with habits formed under pressure rather than principle create downstream challenges for employers and L&amp;D professionals who assume a baseline. Partners that co-develop AI literacy expectations with institutions, rather than waiting for graduates to arrive, are better positioned to shape what those expectations look like.</p><p><strong>Philanthropic partners</strong>. Nonprofits have an opportunity to make field-building investments that develop shared language and cross-functional coordination, grow understanding of the impact of scattered activities, and promote coherent institutional practices. Philanthropic organizations with a sector-wide perspective are also positioned to support institutions and units where AI risks magnifying existing inequities in advising, financial aid, teaching support, and student preparation. Colleges and universities need help building the faculty development, student-support capacity, and data literacy that create conditions for better judgment.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.heliosreport.com/p/making-sense-of-ai-in-higher-ed-a?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.heliosreport.com/p/making-sense-of-ai-in-higher-ed-a?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p><h2><strong>V. The leadership demand: A common frame for an unsettled environment</strong></h2><p>College and university communities have an opening to consolidate and raise the quality of conversations and activity already underway. The groups represented in these surveys care intensely about learning, integrity, authorship, fairness, and preparation. The argument on campuses remains fundamentally about education, mission, and strategy. However, definitive responses to the questions being raised are not available as quickly as the environment demands. People across the institution are feeling simultaneous pressures to act and to engage in protracted information gathering and planning.</p><p>Leaders can respond in the short term by articulating a stable orientation and productive guiding questions like the four below. These questions are designed to function at every level of the institution, from an individual staff member evaluating a new workflow to a cabinet discussing institutional risk to a faculty member redesigning an assignment. They do not resolve the uncertainty, but they give people a disciplined way to move through it and avoid paralysis.</p><p><strong>1. How does this use of AI preserve human judgment?</strong></p><p>AI can accelerate processes, surface patterns, and generate drafts. Increasingly, it can act on its own toward a stated goal without guidance. The question for any use case is where the humans involved retain the capacity and the responsibility to evaluate and decide. A financial aid office using AI to flag application anomalies preserves judgment if counselors review and act on the flags. It erodes judgment if the system makes determinations that staff simply accept. A student using AI to brainstorm an argument preserves judgment if the student evaluates and develops the ideas. The distinction applies across every function: advising, hiring, assessment, communications, program review, research, teaching, and learning.</p><p><strong>2. Does this use of AI respect human processing speed?</strong></p><p>AI produces output faster than humans can evaluate it well. That gap is where quality erodes. When AI accelerates output, workers tend to expand their scope, blur work boundaries, and manage more simultaneous tasks, often without realizing the cumulative effect on their judgment. (We are influenced here by <a href="https://hbr.org/2026/02/ai-doesnt-reduce-work-it-intensifies-it">AI Doesn&#8217;t Reduce Work&#8212;It Intensifies It</a> by Aruna Ranganathan and Xingqi Maggie Ye in <em>The Harvard Business Review</em> (February 9, 2026.)) Careful people, working in good faith, can find themselves processing AI output at a pace that doesn&#8217;t leave room for the judgment their roles require. A faculty member prompting an AI tool to generate course materials; an advisor using AI to draft outreach to students at risk of stopping out; a financial aid officer using AI for ideas to optimize yield: In each case, the speed of production needs to be matched by the time and cognitive space to evaluate what was produced. Institutions that adopt AI primarily to accelerate work without addressing the processing-speed question are likely to find quality trade-offs showing up later in enrollment, retention, learning outcomes, and morale.</p><p><strong>3. How does this use of AI respect human privacy and dignity?</strong></p><p>AI applications in higher education touch student records, health information, financial data, and employment decisions. That data needs to be handled securely, but privacy should be paired with dignity. When AI tools profile student behavior to predict attrition or flag risk, institutions should examine whether those interventions treat students as agents or as objects of management. When AI assists in hiring decisions or personnel evaluations, the user needs to ask whether the people affected would recognize the process as fair and respectful if they could see it.</p><p><strong>4. How does this use of AI align with the institution&#8217;s mission and its understanding of learning?</strong></p><p>Every institution holds commitments, sometimes implicit, about what education is for, what counts as knowledge, and what the relationship between teacher and student should look like. AI decisions that proceed without reference to those commitments risk optimizing for efficiency at the expense of purpose. A center for teaching and learning helping faculty redesign courses around AI should ground that work in the institution&#8217;s own educational philosophy. An enrollment office adopting AI-driven communications should test whether the resulting messages reflect the institution&#8217;s voice and values. This question forces alignment between operational decisions and the educational identity the institution claims.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.heliosreport.com/?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share The HELIOS Report&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.heliosreport.com/?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share The HELIOS Report</span></a></p><h2><strong>VI. Strategic conversations</strong></h2><p>The questions in Section V help individuals and teams make better decisions inside an uncertain environment. The questions below ask whether the institution is building the capacity to learn from those decisions over time.</p><h5><strong>For cabinet discussions</strong></h5><ol><li><p>Which AI decisions currently being made at the department or office level require cabinet-level coordination, and what is the cost of continuing to let those decisions happen informally?</p></li><li><p>Where is individual AI experimentation generating useful institutional knowledge, and where does that knowledge disappear when people change roles or leave?</p></li><li><p>The surveys show that operational AI adoption is running ahead of academic adoption. Does that asymmetry hold at our institution? Does it reflect a deliberate institutional choice? If not, who is responsible for closing it?</p></li><li><p>Which functions carry the most AI risk right now, and who is accountable for that exposure?</p></li><li><p>What would the institution need to measure to know, two years from now, whether its current AI posture served its educational mission or undermined it?</p></li></ol><h5><strong>For board discussions</strong></h5><ol><li><p>The surveys show that only 55 percent of presidents believe their institution is responding appropriately to AI. Do you have a good sense if your institution&#8217;s leadership places you in that group and why?</p></li><li><p>Leadership requires the steadiness to navigate uncertainty about AI and the analytical skills to evaluate AI decisions against mission rather than peer behavior. How is the board assessing whether this institution has that capacity at the leadership level?</p></li><li><p>If the institution&#8217;s AI posture over the next three years drifts toward efficiency and away from educational mission, does it have the governance mechanisms to make timely decisions and correct that drift?</p></li><li><p>Institutions that lack data infrastructure, decision-making processes, and staff capacity to implement AI responsibly accumulate liability they have not priced in. What does the board currently know about this institution&#8217;s readiness in those areas?</p></li><li><p>Board members make decisions in their own organizations about when to adopt new technology, how to manage the risks, and how to know whether it is serving the organization&#8217;s mission. What would it take to bring that same discipline to how this board thinks about AI at this institution?</p></li></ol><p style="text-align: center;"><strong>Can we help?</strong></p><p>Ilene Crawford works directly with presidents, cabinets, provosts, and their teams navigating the same coordination problems the surveys describe. Connect with her via her <a href="https://www.ilenecrawford.com/">website</a> or <a href="https://www.linkedin.com/in/ilene-crawford-phd-27529970/">LinkedIn</a>.</p><p>Robert McGuire develops briefings, trend reports, and playbooks that translate sector signals into actionable insights for universities, nonprofits, and edtech companies. Connect with him via his <a href="https://mcguireeditorial.com/">website</a> or <a href="https://www.linkedin.com/in/robertwmcguire/">LinkedIn</a>.</p><div class="captioned-button-wrap" data-attrs="{&quot;url&quot;:&quot;https://www.heliosreport.com/p/making-sense-of-ai-in-higher-ed-a?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;}" data-component-name="CaptionedButtonToDOM"><div class="preamble"><p class="cta-caption">Thanks for reading The HELIOS Report. This edition is public and free so feel free to share it with your colleagues.</p></div><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.heliosreport.com/p/making-sense-of-ai-in-higher-ed-a?utm_source=substack&utm_medium=email&utm_content=share&action=share&quot;,&quot;text&quot;:&quot;Share&quot;}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.heliosreport.com/p/making-sense-of-ai-in-higher-ed-a?utm_source=substack&utm_medium=email&utm_content=share&action=share"><span>Share</span></a></p></div><p></p>]]></content:encoded></item><item><title><![CDATA[Holding Academic Integrity and Performance Accountability in the Same Conversation: Implications for Higher Ed Leaders]]></title><description><![CDATA[Dear Colleagues,]]></description><link>https://www.heliosreport.com/p/holding-academic-integrity-and-performance</link><guid isPermaLink="false">https://www.heliosreport.com/p/holding-academic-integrity-and-performance</guid><dc:creator><![CDATA[Robert McGuire]]></dc:creator><pubDate>Wed, 11 Mar 2026 11:03:09 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/50f471b8-2c7a-4fbc-9441-4776da0e923d_1456x1048.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p>Dear Colleagues,</p><p>Welcome to the inaugural edition of <em>The HELIOS Report</em>. In each report, you will find an executive-level briefing on significant developments in higher education that demand leadership response.  You can learn more about <em>The HELIOS Report</em> and how it was produced on the About page of <a href="http://www.heliosreport.com">www.heliosreport.com</a>. We hope you find this informs your thinking and decision making as a higher ed leader. We look forward to your feedback.</p><p>- Ilene and Robert</p><div class="file-embed-wrapper" data-component-name="FileToDOM"><div class="file-embed-container-reader"><div class="file-embed-container-top"><image class="file-embed-thumbnail-default" src="https://substackcdn.com/image/fetch/$s_!0Cy0!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack.com%2Fimg%2Fattachment_icon.svg"></image><div class="file-embed-details"><div class="file-embed-details-h1">Get a PDF version of this article</div><div class="file-embed-details-h2">320KB &#8729; PDF file</div></div><a class="file-embed-button wide" href="https://heliosreport.substack.com/api/v1/file/375775d0-77d9-4bdf-aa6a-5524412dd3fa.pdf"><span class="file-embed-button-text">Download</span></a></div><a class="file-embed-button narrow" href="https://heliosreport.substack.com/api/v1/file/375775d0-77d9-4bdf-aa6a-5524412dd3fa.pdf"><span class="file-embed-button-text">Download</span></a></div></div><p></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.heliosreport.com/?utm_source=substack&amp;utm_medium=email&amp;utm_content=share&amp;action=share&quot;,&quot;text&quot;:&quot;Share The HELIOS Report&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.heliosreport.com/?utm_source=substack&amp;utm_medium=email&amp;utm_content=share&amp;action=share"><span>Share The HELIOS Report</span></a></p><p></p><h3><strong>Leadership in an era of program-level scrutiny</strong></h3><p>Increasingly, programs are expected to &#8220;pull their weight&#8221; individually. The developments discussed below illustrate several recent examples of that: states exploring three-year bachelor&#8217;s degrees, impending federal loan restructuring around questions of individual program value, new workforce Pell eligibility rules, a new &#8220;Credentials of Value&#8221; benchmark from Lumina Foundation, and a multidimensional credential-quality framework from Burning Glass. We read these as examples of incrementally tightening the link between specific programs and measurable economic outcomes. That puts higher education leaders into a position of deciding what to redesign, what to defend, what to subsidize, and what to close with integrity.</p><p>However, managing academic and co-curricular programs like an investment portfolio is unfamiliar and disorienting for many higher education leaders. Their professional identity may be tied to stewardship of a holistic curriculum whose value they are more accustomed to measuring in intellectual rather than financial terms. The news and reports discussed below are obviously not value neutral and, in our view, some of them are misguided. Therefore, leading through this shift requires the steadiness to hold academic integrity and performance accountability in the same conversation, to name trade-offs without panic, and to convert external pressure into disciplined decision making.</p><h2><strong>I. Developments</strong></h2><h5><strong>States allowing three-year bachelor&#8217;s degree proposals</strong></h5><p>Two more state systems are signaling renewed willingness to compress the bachelor&#8217;s degree timeline. North Dakota&#8217;s State Board of Higher Education approved several three-year pathways at public institutions. (<em><a href="https://www.insidehighered.com/news/quick-takes/2026/02/03/north-dakota-approves-some-3-year-degrees">Inside Higher Ed</a></em>, Feb. 3, 2026). In Massachusetts, the Board of Higher Education voted to consider proposals for bachelor&#8217;s degrees requiring fewer than the standard 120 credits, described as &#8220;90-credit&#8221; degrees and framed as a three-year option. (<em><a href="https://www.insidehighered.com/news/quick-takes/2026/02/12/massachusetts-will-allow-3-year-degree-proposals">Inside Higher Ed</a></em>, Feb. 12, 2026). The reporting notes the regulation does not specify criteria, while stating proposals should respond to significant changes in society, demographics, technology, educational research, or expectations for postsecondary education. Supporters frame the move as affordability and speed to entering the workforce; critics frame it as weakening the degree by reducing learning that matters and by compressing electives and breadth.</p><h5><strong>ACE briefing on the U.S. Department of Education&#8217;s OBBB</strong></h5><p>The American Council of Education&#8217;s Government Relations team summarizes the work of two rulemaking committees implementing parts of the One Big Beautiful Bill Act (OBBB) at the Education Department: RISE (Reimagining and Improving Student Education) and AHEAD (Accountability in Higher Education and Access Through Demand-Driven Workforce Pell). RISE is directed to phase out graduate and professional PLUS loans, set new annual loan limits and lifetime borrowing caps, and simplify repayment plans. It tightens definitional machinery that matters for institutional oversight, including definitions for &#8220;expected time to credential,&#8221; &#8220;program length,&#8221; and how a student remains &#8220;in the same program of study&#8221; when switching majors. (<a href="https://www.acenet.edu/Documents/Summary-OBBB-RISE-NPRM.pdf">ACE One Big Beautiful Bill Briefing</a> (PDF), Feb. 1, 2026.)</p><h5><strong>New America on Workforce Pell implementation</strong></h5><p>An article from the think tank New America argues that decisions made before and beyond the pending implementation of Workforce Pell in July 2026 will shape which short-term programs gain access to Title IV funding and under what conditions. The article emphasizes that eligibility standards &#8212; such as program length, labor market alignment, quality assurance, and performance benchmarks &#8212; will determine how institutions design and oversee workforce credentials. It frames Workforce Pell as a structural shift that embeds federal definitions of value and demand directly into program approval and ongoing oversight. (<a href="https://www.newamerica.org/education-policy/edcentral/why-workforce-pell-implementation-matters-beyond-july-2026/">New America, &#8220;Why Workforce Pell Implementation Matters Beyond July 2026,&#8221;</a> Feb. 2026.)</p><h5><strong>Lumina&#8217;s &#8220;Credentials of Value&#8221; framework and benchmark</strong></h5><p>Lumina Foundation introduces a new &#8220;Credentials of Value&#8221; tool that measures the share of graduates ages 25&#8211;64 in the labor force who hold a post-high school degree or certification and earn at least 15% more than the median wage of a high school graduate. The methodology connects attainment to economic value, with a national goal of 75% by 2040. They publish an initial national baseline (43.6%) and explicitly frame the shift as &#8220;annual accountability,&#8221; tracking whether credentials translate into economic opportunity (<a href="https://strongernation.luminafoundation.org/credentials-of-value/">Lumina Foundation&#8217;s Stronger Nation</a>, Feb. 5, 2026):</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!KI0C!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa89f3f88-abfa-4489-b604-420cc49fd865_1210x730.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!KI0C!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa89f3f88-abfa-4489-b604-420cc49fd865_1210x730.jpeg 424w, https://substackcdn.com/image/fetch/$s_!KI0C!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa89f3f88-abfa-4489-b604-420cc49fd865_1210x730.jpeg 848w, https://substackcdn.com/image/fetch/$s_!KI0C!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa89f3f88-abfa-4489-b604-420cc49fd865_1210x730.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!KI0C!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa89f3f88-abfa-4489-b604-420cc49fd865_1210x730.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!KI0C!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa89f3f88-abfa-4489-b604-420cc49fd865_1210x730.jpeg" width="1210" height="730" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/a89f3f88-abfa-4489-b604-420cc49fd865_1210x730.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:730,&quot;width&quot;:1210,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:null,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:null,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:null,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!KI0C!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa89f3f88-abfa-4489-b604-420cc49fd865_1210x730.jpeg 424w, https://substackcdn.com/image/fetch/$s_!KI0C!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa89f3f88-abfa-4489-b604-420cc49fd865_1210x730.jpeg 848w, https://substackcdn.com/image/fetch/$s_!KI0C!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa89f3f88-abfa-4489-b604-420cc49fd865_1210x730.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!KI0C!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa89f3f88-abfa-4489-b604-420cc49fd865_1210x730.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p><em>Source: <a href="https://strongernation.luminafoundation.org/credentials-of-value">https://strongernation.luminafoundation.org/credentials-of-value</a></em></p><h5><strong>Burning Glass Institute: &#8220;Measuring What Matters&#8221;</strong></h5><p>The workforce and education data analytics nonprofit Burning Glass Institute published a new report proposing a broader framework for evaluating non-degree credential quality beyond first-year wage gains. &#8220;Drawing on the Credential Value Index,&#8221; which links 23,000 credentials to career data from over 65 million workers, the report argues that wage-only accountability frameworks misclassify two-thirds of effective credentials. By incorporating career entry, field transition, and long-term mobility alongside immediate wage growth, they find that roughly one in three credentials generate measurable advancement, while still concluding that a large share of credentials provide minimal market value. It introduces a four-category typology: Launchpads, Promotion Catalysts, Lateral Moves, and Dead Ends (<a href="https://www.burningglassinstitute.org/research/measuringwhatmatters">Measuring What Matters, Burning Glass Institute</a>, Feb. 2026):</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!-D5p!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb665480e-2b35-4e16-b586-290ae01c03b3_872x523.jpeg" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!-D5p!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb665480e-2b35-4e16-b586-290ae01c03b3_872x523.jpeg 424w, https://substackcdn.com/image/fetch/$s_!-D5p!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb665480e-2b35-4e16-b586-290ae01c03b3_872x523.jpeg 848w, https://substackcdn.com/image/fetch/$s_!-D5p!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb665480e-2b35-4e16-b586-290ae01c03b3_872x523.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!-D5p!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb665480e-2b35-4e16-b586-290ae01c03b3_872x523.jpeg 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!-D5p!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb665480e-2b35-4e16-b586-290ae01c03b3_872x523.jpeg" width="872" height="523" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/b665480e-2b35-4e16-b586-290ae01c03b3_872x523.jpeg&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:523,&quot;width&quot;:872,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:null,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:null,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:null,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!-D5p!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb665480e-2b35-4e16-b586-290ae01c03b3_872x523.jpeg 424w, https://substackcdn.com/image/fetch/$s_!-D5p!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb665480e-2b35-4e16-b586-290ae01c03b3_872x523.jpeg 848w, https://substackcdn.com/image/fetch/$s_!-D5p!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb665480e-2b35-4e16-b586-290ae01c03b3_872x523.jpeg 1272w, https://substackcdn.com/image/fetch/$s_!-D5p!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb665480e-2b35-4e16-b586-290ae01c03b3_872x523.jpeg 1456w" sizes="100vw" loading="lazy"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p><em>Source: <a href="https://www.burningglassinstitute.org/research/measuringwhatmatters">https://www.burningglassinstitute.org/research/measuringwhatmatters</a></em></p><h2><strong>II. Interpretation &#8212; Portfolio orientation</strong></h2><p>These recent sources illustrate how <strong>external actors are tightening the link between educational offerings and outcome screens</strong> (while disagreeing about what filters and time horizons count.) That combination pushes provosts and deans away from stewardship of &#8220;the curriculum&#8221; and toward portfolio-oriented decision making at the program level. Program-level accountability itself is not new, but multiple actors are converging on compatible evaluation frameworks at the same time: federal financing rules, philanthropic benchmarking, labor market analytics, and state policy experimentation.</p><p>Lumina <strong>makes the portfolio approach explicit</strong> by defining value through an earnings screen and publishing a baseline for tracking and comparison. Lumina frames the tool as the start of a new era of accountability focused on whether credentials translate into opportunity. When a system adopts an earnings threshold tied to a national median, academic leaders must decide which credentials the institution can publicly stand behind under that definition, which credentials need redesign, which ones require clearer student guidance about likely economic outcomes, and which ones require either a defensible mission rationale or a clean exit.</p><p>Burning Glass <strong>accepts the accountability impulse but complicates the metric</strong>. It argues that wage-only evaluation produces a systematic blind spot because career pivots often require lateral moves or a temporary step back before gains show up. It demonstrates that some credentials function as launchpads into higher-mobility pathways rather than immediate wage maximizers. That critique does not reverse the portfolio shift but gives some nuance to what counts as valuable.</p><p>The trend to three-year degrees <strong>forces an explicit accounting of what the bachelor&#8217;s degree contains</strong>, what gets removed, and which learning claims the institution continues to make under compression. If this trend continues, the institution may not be able to rely on &#8220;the bachelor&#8217;s degree&#8221; as an undifferentiated unit to communicate. Institutions pursuing this will be making program-specific choices about which majors can survive compression without breaking academic integrity or licensure pathways.</p><p>ACE&#8217;s summary of impending student loan regulations, <strong>shows the portfolio orientation at work inside federal machinery</strong>: an environment that defines and polices program structure through eligibility rules, program definitions, and compliance obligations, while separating &#8220;accountability&#8221; and &#8220;Workforce Pell&#8221; into their own negotiated rulemaking lanes. Even when a rule targets financing, it still pushes institutions toward program-level clarity because definitions like &#8220;program length,&#8221; &#8220;expected time to credential,&#8221; and program-level consistency requirements create enforceable objects that do not care about campus narratives.</p><p>The Workforce Pell rules going into effect this year <strong>reinforce this same directional shift</strong>. Once short-term credentials gain Title IV eligibility under federally defined standards of labor-market alignment, duration, and performance, institutions must treat each eligible program as a discrete object subject to approval, monitoring, and potential loss of access to aid. An institution broadly supporting workforce preparation will not be sufficient. It must specify which certificates meet federal definitions of value and demand, which can sustain compliance over time, and which expose the institution to financial and reputational risk if performance falters.</p><p><strong>In short: </strong>This selection of recent news stories and reports illustrate how higher ed is increasingly expected to attach funding, eligibility, and value metrics to program-level performance. If this continues, the academic catalog becomes a set of distinct profiles, each with a bright light on its own cost structure, outcome data, enrollment, and career outcomes.</p><h2><strong>III. Implications by stakeholder group</strong></h2><p><strong>President and cabinet. </strong>The cabinet must treat &#8220;value&#8221; definitions as operating conditions that reshape academic decision making. Legislators and the benchmarking work of organizations like Lumina and Burning Glass will keep moving public expectations toward comparability, and compressed-degree and alternative credential proposals will keep asking whether the institution can defend what the degree includes. One of the cabinet&#8217;s jobs will be setting decision rights and guardrails: who decides thresholds, who decides exceptions, and who owns the public explanation when a program falls below a screen.</p><p><strong>Provost, deans, and academic program design. </strong>Because portfolio frameworks force visibility into individual programs, Academic Affairs leadership will have to make intentional decisions which programs to subsidize. The Burning Glass report gives academic leaders a legitimate argument for longer time horizons and multidimensional outcomes, which can protect programs that serve mobility and field entry, while still allowing leaders to name &#8220;dead ends.&#8221; The work is codifying a decision process, a time window, and when mission rationale overrides an earnings screen.</p><p><strong>Institutional research, analytics, and the registrar function.</strong> External frameworks are defining new metrics and asking for consistent application. Lumina&#8217;s tool sets a benchmark to compare to national medians and an age range; Burning Glass argues for trajectory analysis and multidimensional outcomes; ACE&#8217;s summary shows how federal definitions formalize &#8220;program length&#8221; and &#8220;expected time to credential&#8221; in ways that connect to catalogs and official publications. This will require data quality and category integrity to match internal program structures to external definitions.</p><p><strong>Student affairs, advising, and career services.</strong> Portfolio logic changes advising obligations. Students will face, as Burning Glass puts it, more &#8220;high-stakes choices with limited, inconsistent information about what a credential actually signals to employers, what skills it confers, how it connects to real jobs, and what outcomes typically follow.&#8221; Advisors and career counselors need a message that does not pretend certainty. They need clear institutional guidance on which pathways the institution actively recommends, which ones it offers with explicit cautions, and which ones it is redesigning or phasing out.</p><p><strong>Finance and budget leadership.</strong> Three-year degree proposals turn time-to-degree into a revenue and cost question, because credit volume and delivery design drive both pricing assumptions and instructional cost. Lumina&#8217;s benchmark logic and public accountability frame increase the likelihood that funders and state actors will pressure institutions to concentrate investment in &#8220;value-clearing&#8221; pathways. Finance leaders will need a shared operating picture with the provost so that budget rules do not silently punish the very redesign work that the external environment is demanding.</p><p><strong>Faculty development, centers for teaching and learning, and program design.</strong> Portfolio orientation potentially influences syllabi, assignments, and curricular maps. If programs are judged on wage, mobility, and completion signals, then faculty development may emerge that helps departments articulate how learning outcomes connect to occupational pathways without collapsing into narrow training. Centers for teaching and learning will need to support faculty in mapping competencies, sequencing skill development across courses, and documenting where students practice applied work. Program review processes will need to ask not only whether learning goals are coherent, but whether graduates can demonstrate capabilities that align with labor-market entry and advancement. To resist pressure to instrumentalize the curriculum, programs need to be able to make visible how disciplinary depth translates into durable capability.</p><p><strong>Marketing and communications.</strong> As external actors narrow value into measurable outcomes, institutions will need to articulate what a degree is for without leaning on abstraction. Portfolio logic forces leaders to name the mission precisely. If a program does not clear a short-term earnings screen but cultivates liberal arts skills, civic leadership, cultural stewardship, scientific inquiry, or long-term mobility, leaders must be able to state that case with evidence and discipline. Presidents, provosts, and faculty leaders will need language that connects disciplinary depth to durable capability, democratic participation, and adaptive learning, and they will need to explain why some commitments merit support even when immediate market signals are weak.</p><h2><strong>IV. The leadership demand</strong></h2><p>The shift to a portfolio orientation is a mission-performance opportunity if leaders handle it with steadiness. If portfolio management expectations keep growing, leaders still control how it lands on faculty, advisors, student support professionals, and other colleagues and how it reshapes institutional identity.</p><p>A deficit posture treats external screens as an indictment and treats every program review as a threat. An assets-based posture treats the same environment as permission to do overdue redesign work with more context and clarity. Burning Glass gives leaders language to defend programs that create long-run mobility and field entry, while still naming programs that fail students on both wages and mobility. Lumina gives leaders a public baseline and a goal structure that makes it easier to focus attention and resources. Three-year degrees give leaders an incentive to clarify what the bachelor&#8217;s degree means in different majors, rather than defending a single undifferentiated degree story. The three-year degree trend, whatever its practical merits, can also be read as a signal that the public is hungry for innovation and for the opportunities that higher education promises.</p><p>This will also bring up questions about professional identity. Faculty and academic leaders who see themselves as stewards of a shared intellectual project will experience portfolio logic as a value conflict.</p><p><strong>In short:</strong> Leaders can set a decision-making practice that keeps academic integrity explicit: Define non-negotiables for learning, define acceptable evidence for outcomes, and define the conditions under which mission rationale can justify investment even when an earnings screen looks weak.</p><h2><strong>V. Strategic questions for the cabinet and board</strong></h2><ol><li><p>What institutional capabilities must improve if program-level accountability expands? Data integration, labor-market analytics, program cost modeling, and advising capacity may determine whether portfolio management becomes disciplined leadership or administrative chaos.</p></li><li><p>Which programs require explicit mission defense rather than economic justification? If a program does not clear emerging economic benchmarks, can the institution clearly articulate the civic, intellectual, or cultural purpose that justifies continued investment?</p></li><li><p>Which metrics will the institution treat as informative rather than determinative? External benchmarks, employer data, and federal eligibility standards will shape the environment, but leadership must decide which ones actually govern internal decision making.</p></li><li><p>What time horizon will the institution treat as legitimate evidence of value? If external actors emphasize first-year wages while the institution believes value appears through long-run mobility or graduate study, where will leadership draw the line between short-term metrics and longer-term outcomes?</p></li><li><p>When will the institution stop offering pathways that produce minimal short-term value for students? Who has the authority to close a program, and what processes protect legitimacy when that moment arrives? Clear decision rights and transparent processes protect the institution and demonstrate respect for faculty and staff.</p></li><li><p>What story will the institution tell when a program is redesigned or discontinued? Leaders should determine whether the narrative emphasizes stewardship of student opportunity, institutional sustainability, or mission clarity.</p></li></ol><h2><strong>VI. Postscript &#8212; Late developments</strong></h2><p>As this edition of <em>The HELIOS Report</em> neared the final stages of editing, we encountered additional relevant news on this theme. We encourage you to review the sources below about a growing list of states tying program-level defunding decisions to federal analysis of &#8220;low-earning&#8221; degrees, and we invite you to add resources in the comments you have come across to continue the conversation with your colleagues.</p><ul><li><p><a href="https://onedtech.philhillaa.com/p/three-competing-ways-states-are-defining-the-value-of-higher-education">Three Competing Ways States Are Defining the &#8220;Value&#8221; of Higher Education</a>, Phil Hill &amp; Associates, February 2, 2026</p></li><li><p><a href="https://www.highereddive.com/news/indiana-governor-signs-law-to-cut-low-earning-college-degrees/813517/">Indiana governor signs law to cut &#8216;low earning&#8217; college degrees</a>, Higher Ed Dive, March 6, 2026</p></li><li><p><a href="https://missouriindependent.com/briefs/missouri-senate-looks-at-funding-cuts-for-low-earning-college-degrees/">Missouri Senate looks at funding cuts for &#8216;low-earning&#8217; college degrees</a>, Missouri Independent, February 25, 2026</p></li></ul><p><br>The HELIOS Report <em>is a joint project of <a href="https://www.ilenecrawford.com/">Ilene Crawford Consulting</a> and <a href="https://mcguireeditorial.com/">McGuire Editorial &amp; Consulting</a>. 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